Last updated: August 2026
At Gibraltar Airport Transfers, we are committed to protecting your privacy and handling your personal information responsibly and transparently.
This Privacy Policy explains what personal data we collect, why we collect it, how we use it, how long we may retain it, and the rights available to you under applicable data protection legislation, including the General Data Protection Regulation (GDPR) and Spanish Organic Law 3/2018 on Personal Data Protection and Guarantee of Digital Rights.
The person responsible for the processing of personal data collected through this website is:
Data Controller: Alejandro Molina Sánchez
Trading name: Gibraltar Airport Transfers
Email: info@gibraltarairporttransfers.uk
Contact number / WhatsApp: +34 623 378 532
Country: Spain
For any questions regarding this Privacy Policy or the processing of your personal data, you may contact us using the details above.
Depending on how you use our website or contact us, we may collect the following information:
We may also process limited technical information generated when you visit the website, such as IP address, browser information, device information and security logs, where necessary for the operation, security and maintenance of the website.
Information obtained through cookies or similar technologies is handled in accordance with our Cookie Policy.
We process personal data for the following purposes:
To respond to enquiries, prepare quotations, confirm availability and arrange private transfer services.
To organise your pickup, destination, travel time, passenger requirements and any relevant flight or ferry information.
To communicate with you regarding your enquiry or booking, including changes, confirmations or information necessary to provide the requested service.
To answer questions, resolve issues and provide assistance before or after a journey.
To comply with accounting, tax, regulatory or other legal obligations that may apply to the provision of our services.
To maintain the security and proper functioning of the website and prevent misuse, fraud or unauthorised access.
We will not use your personal information for purposes that are incompatible with those described above without informing you where required by law.
The legal basis for processing your personal data may include:
Performance of a contract or steps prior to entering into a contract:
When you contact us to request information, obtain a price, check availability or arrange a transfer.
Compliance with legal obligations:
Where we are required to retain or process certain information for tax, accounting, regulatory or legal purposes.
Legitimate interests:
Where necessary to operate and protect our website, manage customer communications, prevent fraud or improve the administration of our services, provided that these interests do not override your fundamental rights and freedoms.
Consent:
Where consent is specifically required, for example for certain cookies, optional communications or other processing activities based on your consent.
Where processing is based on consent, you may withdraw that consent at any time.
Certain information is necessary in order for us to assess and organise a requested journey.
For example, we may need your pickup location, destination, date, time and number of passengers in order to provide an accurate transfer service.
Where relevant, providing your flight or ferry number allows us to coordinate your pickup and monitor arrival information.
If you do not provide information that is necessary to arrange a requested service, we may be unable to process or confirm your transfer.
Your personal information is not sold to third parties.
Where necessary, information may be shared with:
Only information necessary for the relevant purpose will be shared.
Service providers acting on our behalf are expected to process personal data in accordance with applicable data protection requirements.
If you choose to contact us through WhatsApp or another third-party communication platform, information you provide may also be processed by the provider of that service in accordance with its own privacy terms.
We recommend reviewing the privacy information of any third-party communication service you choose to use.
Some technology or communication providers may process information outside the European Economic Area.
Where personal data is transferred internationally and applicable data protection legislation requires safeguards, appropriate measures will be used to protect that information in accordance with applicable law.
Personal data will only be retained for as long as reasonably necessary for the purpose for which it was collected.
Enquiry information that does not result in a booking may be retained for a reasonable period in order to respond to follow-up communications.
Where a transfer service is provided, relevant information may be retained for the period necessary to manage the customer relationship and comply with applicable accounting, tax and legal obligations.
Once information is no longer required, it will be deleted, anonymised or securely retained where continued storage is legally required.
Depending on the circumstances, you may have the right to:
You may exercise these rights by contacting:
info@gibraltarairporttransfers.uk
We may need to request information reasonably necessary to verify your identity before processing a request.
You also have the right to lodge a complaint with the Spanish Data Protection Agency (Agencia Española de Protección de Datos — AEPD) if you believe that your personal data has been processed in breach of applicable data protection legislation.
We take reasonable technical and organisational measures to protect personal information against unauthorised access, loss, misuse, alteration or disclosure.
However, no website, electronic communication or internet transmission can be guaranteed to be completely secure.
Our website and services are intended to be used by adults arranging transport for themselves or other passengers.
We do not knowingly request personal data directly from children through the website.
Where a transfer includes children, an adult may provide information necessary to arrange appropriate transport requirements, such as the need for a baby seat or booster seat.
This website may use cookies and similar technologies necessary for its operation and, where applicable, analytics or other optional purposes.
Further information about the cookies used on this website and how you can manage your preferences is available in our Cookie Policy.
Our website may contain links to third-party websites or services.
We are not responsible for the privacy practices, content or security of third-party websites. We recommend reviewing their privacy policies before providing personal information.
We may update this Privacy Policy from time to time to reflect changes to our services, website, technology or applicable legal requirements.
The latest version will always be published on this page together with the date of the most recent update.
If you have any questions regarding this Privacy Policy or how your personal data is handled, please contact:
Gibraltar Airport Transfers
Data Controller: Alejandro Molina Sánchez
Email: info@gibraltarairporttransfers.uk
WhatsApp / Contact: +34 623 378 532